Car Insurance- Avoid The Claim Filing
Headache
As if being in an accident or having your car
stolen weren't bad enough, nothing cranks up your stress level like
dealing with an obstinate insurer.
The claims process after an auto accident is
supposed to be simple. You make a claim, an adjuster estimates the
repair costs and the insurance company cuts you a check to cover
the repairs.
Unfortunately, the process isn't always so simple for many of the
millions of people who file claims each year.
Here are some things you can do to get claims
settled as fast and as smoothly as possible:
Jot down the setting, time, weather and other
aspects of the environment; you don't know what will be significant
later. Keeping a disposable camera in your auto, so you can take
photos of the accident scene, is an excellent idea.
If a camera is not available, you can make a
rough drawing of damage to vehicles and property, and describe any
apparent injuries and other pertinent facts. Acquire and maintain a
copy of the police report for yourself as well.
Next contact your insurer without delay: The
insurance company could void your policy if you don't. Be sure to
report in writing as well to make sure that your rights are
protected under law. Check your policy- identify what coverage you
have and don't have so you know what you can claim. Ask your agent
ahead of time what the claims process will be like and what
information the company may need. Keep track of and know the
deadlines as well. Some policies have time limits for each step of
the claims' process.
If your auto is stolen, your initial response
should be similar to any auto accident. First, have a police
officer visit the scene and file a police report. Try to have your
license plate number and VIN (Vehicle Identification Number) for
the police. If the Registration is stolen along with the car, try
to obtain a duplicate from the Transport Authorities without delay.
Then notify your car insurance company right away. Auto insurance
claims for stolen vehicles always take longer to process, because
the police are given a reasonable amount of time to locate the
stolen car. Stay in touch with the police regarding the development
of the investigation. If the car is not traced after a realistic
period, get a report from the police to that effect. If the vehicle
is traced, tell the company immediately.

Be sure and watch your claim: Obtain your claim
number and call the company or claims adjuster periodically for
status. With certain insurers you can track your claim's status
online. Sometimes writing a letter to the adjuster or a supervisor
can get things moving, if you feel they are delayed. Be persistent,
but not insufferable.
Next monitor your claim: Get your claim number and
call the company or claims adjuster for updates. Some insurers let
you follow your claim's status online. Sometimes writing a letter
to the adjuster or a supervisor can get the wheels turning faster.
Be persistent, but not obnoxious.
And remember, to avoid walking while your claim
is being processed-Check rental coverage: If the accident wasn't
your fault , you can get a rental car while yours is in the shop,
paid for by the other driver's company. If the mishap was your
fault, you have to have rental reimbursement coverage. If your car
was stolen and you have comprehensive insurance, your insurer will
probably pay a capped amount each day for a rental.
In this manner when you must file a claim on your
auto insurance, you know that everything will be dealt with as
smoothly as possible.
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